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Ollie Review 2022: Is Human-Grade Food Best For Your Dog?

Written by: Roxana David on Apr 6th, 2022

Overview

Ollie is one of the best providers of custom dog meal plans out there. Human-grade, healthy ingredients, no added byproducts or fillers, plus superfoods (cod liver oil anyone?) sneaked into each bite are just a few of its obvious benefits.

It sounds great for human food, but trust me, dogs need (and deserve!) the same level of quality as us for a fulfilling and healthy diet.

I‘ve researched what Ollie has to offer and compiled this in-depth review to show you all you need to know about its recipes and how they can make your dog's life better.

Did I mention each recipe is personalized for your dog's specific needs? That's right: after submitting a short quiz about your dog including its breed, size, activity levels, and food sensitivities, you'll get to choose recipes specially crafted for your pup's needs. No guesswork.

What I Liked

  • Transparent recipes and nutrition

  • Veterinarian-designed recipes

  • Natural, wholesome, non-GMO, USDA-certified ingredients

  • Minimal processing

  • Quick delivery

  • Special discount: 50% Off Your First Box. Code: DERA50

What I Didn’t Like

  • It takes time to thaw the frozen food before serving

  • Pricier than other services, especially long-term

Ollie Is Best For

  • Busy owners

  • Health-conscious owners

  • Dogs with sensitivities and allergies

  • Overweight dogs that need to slim down

  • Dogs who enjoy cooked food

Ollie May Not Be Great For

  • Owners on a tight budget

  • Owners that have tiny freezers

  • Owners that travel a lot with their dogs (not as easy to transport as kibble)

  • Dogs who like to graze (wet food can spoil if left in the bowl all day)

Ollie Meals

Plans and Recipes

Ollie is a subscription-based meal delivery service for dogs that brings quality, freshly cooked dog food to your door on a regular, but flexible schedule.

The meal plans are complete and balanced, ensuring your pup gets all of its nutritional needs met. Every recipe was crafted by a board-certified vet nutritionist and meets the AAFCO standards, so you can rest assured that your dog is in good hands.

After you take a short quiz about your pup, Ollie uses a vet nutritionist-approved algorithm to calculate the amount of food your dog needs, as well as exclude any recipes that are unsuitable due to its allergies or sensitivities.

Since all recipes are created with health issues in mind, chances are you’ll be left with three or all four recipes to choose from at the end. But except for the rare case where your pup is allergic to all chicken, turkey, beef, and lamb, at least one recipe will pop up at the end of the quiz.

Of course, you still need to check the detailed ingredients list if your pup has any serious allergies, but for a regular dog in generally good health, all four recipes should be safe.

You can choose multiple recipes to get a mixed box or only one of them. The price stays the same in both cases.

Note: Ollie provides meal plans for puppies at least three months of age and a weight of at least three pounds. There’s also a superior weight limit of 180 lbs, so if your dog is larger than that, you might want to consider a different brand.

Ingredients

There are four standard recipes that Ollie offers, each with a single main animal protein: chicken, turkey, beef, and lamb. Apart from the protein, each recipe contains carbs in the form of nutrient-dense starches, vegetables, and seeds, plus healthy fats and superfoods such as chia seeds.

All ingredients Ollie uses are human-grade, USDA-approved. You could basically eat the food yourself if you wanted to.

Some ingredients are sourced from family-run US farms that raise animals for human consumption, including hormone-free chicken and beef.

The lamb is pasture-raised and comes from free-range farms in the US and Australia, so not all of it’s local, but it surely is premium quality, as every farm partner goes through a rigorous certification process.

The produce, seeds, and oils are carefully sourced as well. While they’re not certified organic, Ollie puts a lot of effort into only selecting natural, quality ingredients.

There are no fillers, artificial flavorings, or preservatives in any of the meals, and all ingredients lists are surprisingly short.

Let’s take a look at one of the four core recipes, namely the one that uses beef as the main protein source.

This is the full ingredients list of the beef recipe:

Short, right?

This recipe provides 1540 calories per kilo and meets all the nutritional levels for dogs, as established by the AAFCO.

The recipe not only includes real beef, but also some organ meats that make the meal more wholesome by adding loads of nutrients, such as taurine, an essential amino acid.

The sweet potatoes are a welcome addition of dietary fiber, helping with your pup’s poop, but also essential minerals and vitamins.

Peas are an important source of lutein, which helps with skin, eye, and heart health. It also contains a great percentage of plant protein, thus upping the protein intake even more.

Chia seeds are a superfood packed with antioxidants, just like the blueberries and spinach, helping with aging signs in pups.

Rosemary is a safe and natural antimicrobial that helps keep the food fresh for longer without the help of artificial preservatives, and also adds a bit of flavor to the food.

The other recipes are crafted in a similar way and include nutrient-packed ingredients like kale, cod liver oil, carrots, and cranberries.

When it comes to the treats, they only have one ingredient each. You can currently choose from Sweet Potato Slices, Trusty Turkey Strips, Savory Beef Strips, and Tasty Chicken Strips. Both simple and yummy, made with the same natural, human-grade ingredients.

Nutrition

This is the Guaranteed Analysis for the beef recipe:

Protein: min 12%

Fat: min 10%

Fiber: max 2%

Moisture: max 68%

Since it’s wet food, when you consider the dry matter these percentages are actually higher, with protein at around 40%. This is very good news for your dog, as protein is very important for muscle growth and development.

The fiber content will help your dog have healthier poops. Some users have reported that their dogs had smaller, less smelly poops after transitioning to Ollie.

When it comes to the cooking process, Ollie uses low temperatures to cook the ingredients in small batches. In the process of cooking, bacteria are killed while nutrients remain almost intact, so the meals don't need the extra careful handling of raw food when you feed your dog.

Each meal is hand-packed in USDA-certified kitchens in the USA, so the highest safety and cleanliness standards are met at each step of the process.

Ollie even goes the extra mile and tests every single batch of food to make sure it’s 100% safe to consume before it’s shipped to you. Considering the batches are small, that surely takes some commitment.

Unboxing

All packages are vacuum-sealed with a special modified atmosphere technique to ensure that the food is kept fresh without any preservatives or chemicals.

The box will contain the packages, plus some really cold dry ice, so be careful when handling (I recommend wearing gloves).

Packs are about the size of a smartphone or two stacked together, ranging from one to three inches in height and four to seven inches in width, so they should be easy to store.

The first thing you need to do after the box arrives is to put all the food in the freezer. It can stay fresh for up to six months frozen. Then, at least 24 hours before feeding your dog, you need to put a pack or two in your fridge to defrost.

There’s a resealable lid on each tray, so make sure to seal it back after opening the lid. After defrosting, the food can be safely stored in the fridge for up to four days, whether you’ve opened it or not.

On your first delivery, your starter box will include food packs, a personalized feeding guide for your pup with instructions for a smooth transition and everyday feeding, a scoop to help you portion the food, and a Pup-tainer.

The Pup-tainer is a convenient addition: a food storage container that keeps the food fresh. You can put the remaining food from an opened tray in the Pup-tainer with the lid on instead, so your fridge stays clean and odor-free.

The quantity of food you receive on your first order is meant to last for two weeks and is calculated based on the number of calories your dog needs in a day. If you have a really big doggo, however, you’ll only receive enough food for one week.

Generally, a pack is meant to last for one day, so in most cases, you’ll initially receive 14 packs. All you need to do is break it in half, feed your dog breakfast, and save the other half in the Pup-tainer for dinner.

However, based on your dog’s size and age, a pack could be too much for one day, so you’ll need to consult the instructions to portion it correctly.

An important detail about the packaging is that each tray has a lip, so the food won’t spill when you handle it. This may not seem like a big deal now, but when you’ll have less mess to clean afterward, it’ll feel like one.

Unfortunately, not all of the packaging is recyclable. The seal from the food packs is non-recyclable and you need to throw it in the trash. The liner is made out of recycled cotton, so it's biodegradable, and so are the cardboard boxes.

Shipping & Delivery

Ollie ships to all 48 continental US states. You can choose your delivery date except for Sundays and Mondays, due to some weekend limitations from Ollie’s shipping partners.

After getting your starter box, you’ll receive your dog’s food based on the frequency you selected, which is super flexible. From once per week to every eight weeks, you have wiggle room to choose what’s best for you and your dog.

If you want to travel with what food you already have, you can put the trays in a cooler bag with some ice packs and take them on your trip.

Major holidays or inclement weather can affect delivery. You can make adjustments to your delivery dates to prevent not getting the food on the usual day of the week in such cases.

Unfortunately, Ollie doesn’t have any app yet to make the process easier. All communication about delivery is done by email, and all changes are done on the website.

Ordering from Ollie

Ordering from Ollie is super easy, and, most importantly, quick. You simply need to take a quiz about your dog, select the recipes you want in case there’s more than one, then proceed to checkout. There, you can add additional dogs as well if you’re a lucky owner of more than one pup.

How to Sign Up

  1. Go on Ollie’s website www.myollie.com.

  2. Take the quiz about your dog. You’ll need to enter your name and email, the name of your pup, its birthday, breed, current weight, (optional) ideal weight, spay/neuter status activity levels (mellow, active, or very active), current diet, and food sensitivities or allergies (beef, chicken, corn, lamb, pork, turkey, wheat, dairy, fish, or flax).

  3. You’ll get the results of the quiz, namely how many calories your dog needs to eat in a day and what recipes are suitable for its diet. All ingredients and nutritional info are available on this page.

  4. Choose the recipe(s) you want from the ones available (out of chicken, turkey, beef, or lamb).

  5. Go to checkout. There, you can add another dog if you have several, and repeat the quiz for each new dog.

  6. Fill in the shipping address and billing information, as well as the email and password for your new Ollie account. You can check a box to get SMS updates on your order.

  7. If you’re a doctor, nurse, military, or a first responder, you can check your identity and get a discount off your first box.

  8. Done!

Managing Your Subscription

It’s super easy to manage your subscription directly from your Ollie account. You can pause, skip, cancel your plans, or change delivery dates as long as you do it before your cutoff date.

After you sign up for your starter box, you can adjust the delivery frequency for future orders as you wish.

If you need to make changes to your order, like adding treats to the box or changing a delivery date, you can do it on your account page in a matter of minutes. Just make sure to do it at least four days ahead, before your next order is shipped.

You can skip a delivery or reschedule up to six weeks at a time, which can be super useful especially if you’re traveling. But you also have the option to make Ollie travel with you by changing your delivery address on your account.

If you want to cancel your subscription, you can easily do it from your Ollie account by selecting Cancel subscription at the bottom of the Pup’s Info page. 

If you have more than one dog, you need to do this for each subscription individually. And remember to do it at least 36 hours before your next scheduled delivery to ensure that you won’t receive (and pay for it) as well.

Customer Service

Ollie’s customer service team is available during the weekdays from 9 am to 7 pm ET and on the weekends from 10 am to 7 pm. You can contact the team by calling or by email. There’s also a request form you can submit directly on the website.

The staff are also available on social media. Facebook, Instagram, and Twitter are all platforms on which you can shoot your questions if you prefer. I think this is a brilliant addition, especially for people who don’t like talking on the phone.

The team, called Canine Care, is very helpful and will try to resolve any issue, including providing reparations for food that thawed on the way to the customer’s home.

For most issues though, the Canine Support center on the website has all the answers you need. The comprehensive articles are easy to navigate and cover the most important topics, from food to delivery.

Ollie Recalls

Ollie has no history of recalls, neither from the American Veterinary Medical Association, the USDA, or from Ollie itself.

Prices

Starting from

Minimum Order

Shipping Fee

$4-$8 per day per week

Food for 2 weeks

Free


Ollie’s prices vary a lot based on your dog’s specific dietary needs. Basically, the bigger the dog, the more calories it needs in a day, so you’ll need more food.

No matter which of the four recipes you choose (or a mix of two, or three, or all of the recipes), the price per meal plan stays the same for a single dog.

To get an idea of what prices look like, I simulated three meal plans for different dogs.

First, I introduced the info of an active four-month-old, 3 lbs Toy Poodle. The results of the quiz told me it needed 87 calories in a day, so the two weeks starter box would only contain four packs of food. The total costs for this puppy would be $18 per week excluding any discounts.

Then, I went for a very large doggo. A four-year-old St. Bernard that weighs 180 lbs would need 1801 calories in a day, so 14 packs of food in a week. The starter box in this case would only last for one week, and it would cost $114.

For a rather average one-year-old 40-lbs Alaskan Klee Kai that eats 615 calories in a day, 14 packs would last two weeks and would cost $50 per week.

So, as a general rule, you can expect to pay around $7 dollars per day for Ollie, less for a small pup, and more for a large doggo.

While this sounds like a lot, when you consider that you’d pay only a bit less for plain raw food or home-cooked meals that take time and energy to make, Ollie actually has fair prices.

Plus, it would be close to impossible to replicate these carefully crafted recipes that not only include high-quality ingredients but have the exact quantities of every nutrient calculated by a professional veterinarian nutritionist.

A great thing about Ollie is that shipping is always free, so you don’t need to take any additional costs into account. You can, on the contrary, profit from one of Ollie’s discounts and lower the cost of your order.

What happens if your pup doesn’t seem to like the food, even though you’ve closely followed the transitioning instructions? Well, Ollie offers a 100% money-back guarantee on your starter box. Two weeks should be enough time to see if your pup truly likes its new food, so if it doesn’t, you’ll get a full refund.

However, there’s no return or exchange policy beyond the starter box, so if you continue your subscription after this initial delivery, you can’t send it back. This is why you should be careful to cancel your subscription if you don’t want to continue receiving Ollie boxes.

The Bottom Line: Is Ollie Worth It?

Yes! If you want to keep your dog in good health, providing quality food is the first step. And with Ollie’s human-grade meat, fruits, and veggies, even the most sensitive dog will reap the benefits of a healthy diet, be it a shinier coat or increased energy levels.

No preservatives, no fillers, no artificial flavoring or coloring… And macro balanced, freshly cooked meals every day? Let’s face it, your dog will probably eat better than you do.

The only downside I can really see is the cost, but considering all the good things (and tons of enthusiastic testimonials) about Ollie, all I can say is that it’s worth it.

FAQ

Is Ollie dog food healthy?

Yes, Ollie offers healthy meal plans personalized for your dog’s unique needs. All recipes were crafted by a professional veterinarian nutritionist and are made with healthy and nutritious ingredients.

Each recipe contains lots of protein from real meat and organ meat, fresh veggies, and fruits, making Ollie a balanced and complete meal for your pup. No junk, no fillers, no preservatives. It's the perfect match for dogs with food sensitivities.

How is Ollie dog food cooked?

Ollie is cooked in small batches over low temperatures in USDA-approved kitchens. I was impressed that the team tests every single batch before sending it to you.

All ingredients are natural and farm-fresh. The cooking process helps eliminate any harmful microorganisms while preserving all the good nutrients in the food.

How much is Ollie dog food?

It depends. For a small puppy, you can pay as little as $4-$8 per day per week. For a very large breed, the price can go up significantly. On average, you can expect to pay around $50 dollars a week for a 40 lbs dog.

The costs reflect the quality of the food, the human-grade ingredients, as well as the certifications Ollie has earned.

If you’re a new subscriber, you can profit from special discounts to lower the price. Plus, the starter box is fully refundable if your dog doesn’t like the food.

About The Author

Roxana David

Contributing Writer, Delivery Rank

Literature graduate with a passion for good food, Roxana is a proud cat mom of two, an aspiring novelist, and a nature enthusiast. What's better than a nice meal? A nice meal with a view.

Literature graduate with a passion for good food, Roxana is a proud cat mom of two, an aspiring novelist, and a nature enthusiast. What's better than a nice meal? A nice meal with a view.
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