Blue Apron vs. Sunbasket 2024: Savings or Variety?

Blue Apron and Sunbasket are both hugely popular meal delivery services, but they have several key differences. Blue Apron delivers easy-to-follow restaurant-quality meal kits and ready-to-eat meals for couples and small families. The cuisine is standard American with globally-inspired twists, and its per serving prices are reasonable, particularly for larger orders.

Sunbasket is pricier but offers more organic ingredients and a larger entree menu. Both companies prioritize responsibly-sourced ingredients, but Sunbasket takes the cake for its menu variety and high-quality add-ons like fresh pastas and Wagyu burgers.

While both services are among the best in the industry, Blue Apron gets my vote. Its biggest advantage is the restaurant-quality recipes you get for an affordable price point — you can find gourmet meals that are great for a night in. Blue Apron also offers superior customer service.

However, it was a super close call since both services offer exceptional features and menus. Read on to find out more about each company’s pricing, ingredients, packaging, menu variety, and more. 

At a Glance: Who Won Each Category?

Menu Variety: Blue Apron Has Way More Entree Options

Both services offer meal kits and ready-to-eat meals, but Blue Apron’s menu is twice as large as Sunbasket’s (around 30 entree options each week).  Additionally, both services offer similar cuisine of familiar American dishes with international spins.

Blue Apron also features a good selection of international recipes. Its menu combines Mexican, Mediterranean, Asian, and European influences with classic American dishes, such as burgers or steaks.

But both Blue Apron and Sunbasket offer more than just dinner. Blue Apron offers a good selection of Add-ons, and you can order more meal kits, ready-to-cook meals, and Prepared & Ready dishes from its Market.

In addition to dinner, Sunbasket is a bit of a one-stop shop for all meals of the day. With breakfast, lunch, and snack options, as well as grocery items like fresh pasta, cheeses, cured meats, fresh and pre-cooked proteins, plant-based proteins, and heat-and-eat breakfasts, Sunbasket covers your daily menu and some.

Sunbasket is also like a mini deli with 35+ high-quality meat, seafood, and plant-based options. You’ll find plenty of organic, grass-fed, wild-caught, and Black Angus options, including Wagyu burger and wild Gulf shrimp.

Vegetarians and vegans will also find plant-based proteins like Impossible Burger and Daring Chicken. In comparison, Blue Apron only offers a few protein add-ons weekly.

On both menus, you’ll find plenty of antibiotic- and hormone-free meat, free-range poultry, and more, since both services focus on sourcing from family-run farms with the highest animal welfare and sustainability practices.

Meal Customization: Sunbasket Caters to More Dietary Restrictions

Sunbasket doesn’t let you customize recipes, but it caters to a number of allergies and restrictions – an area where Blue Apron falls short. You can also choose from a large selection of 30+ proteins as bases for building your own meals or enhancing what you’ve ordered.

You’ll find 8 diet accommodations, including vegan, paleo, <600 calories, and gluten-free, with multiple weekly recipes for each diet. This makes the menu super accessible and great for adventurous eaters with specific diets. The menu is curated so that each recipe can accommodate several dietary restrictions simultaneously, like paleo, gluten-free, and soy-free.

You can further curate your meal selection with 15 preferences, like low carb, low sodium, low-sugar added, avoid dairy, avoid soy, and avoid pork. You can only select 1 diet at a time, but you can select multiple preferences at a time. If there are zero or few recipe selections, Sunbasket recommends similar recipes that might work for you.

Blue Apron offers more mainstream dietary accommodations. In the Meal Kits section, you’ll find a selection of wellness-oriented meals, family-friendly dishes, speedy kits, and vegetarian recipes. Under the Prepared & Ready section, you’ll find recipes tagged “Keto Friendly,” “Carb Conscious,” “600 Calories or Less,” and “30g of Protein.” However, you won’t find common allergen accommodation like you will on Sunbasket’s menu.

Neither Blue Apron nor Sunbasket offers many ways to customize individual meals. Blue Apron occasionally gives you the option to swap out a protein (switching ground beef for Beyond Burger, for example), but little else. You can omit some proteins when you sign up.

Ordering, Delivery, Unboxing: Blue Apron Is Carbon Neutral

Blue Apron wins because its shipping and delivery operations are carbon neutral. For those of you concerned about carbon emissions produced by your meal delivery service – you won’t have to worry when ordering from Blue Apron. The company isn’t yet focused on reducing emissions but instead invests in carbon offset projects to balance its emissions.

Otherwise, ordering from both services is straightforward, and both let you choose delivery days! Choosing delivery days is one of the best features meal delivery services can offer.

You can choose 4 to 20 meals from either service and select a few customizations for each plan, as mentioned in a previous section. Options are clearly labeled for you as you check out, and so is your total price including shipping.

Blue Apron delivers to the continental US. As with most meal delivery services, some zip codes in more remote areas aren’t covered. However, both services have been in operation around a decade and have well-established delivery operations to most zip codes. Unfortunately, both services require that you enter an email to check your zip code.

Sunbasket’s delivery options are more limited. The company doesn’t ship to AK, HI, MT, ND, and parts of NM. However, this is pretty standard for most meal delivery services since the majority don’t deliver to Alaska or Hawaii, or more remote areas.

Blue Apron also offered me a wider range of delivery days than Sunbasket. For me, Blue Apron shipments are available Monday to Saturday, while Sunbasket delivery days were only Monday, Tuesday, Wednesday, and Sunday. Still, having multiple delivery day options is great.

Once your order ships for either service, you can track it via the apps or email. You can also receive notifications for delivery updates via email or via mobile push notifications.

The Sunbasket delivery change request deadline is Wednesday at 12:00pm PST for all orders, regardless of your delivery day. 

Blue Apron’s delivery change request deadline depends on your delivery day. It’s typically 5 to 7 days before your next week’s delivery day. You’ll find your change request deadline when you log in to your account.

Both companies package your ingredients in recyclable cardboard boxes with ice packs and insulated liners to maintain freshness. While it’s recommended that you refrigerate your order as soon as you receive it, it’s not the end of the world if you’re not home when it’s delivered, as everything should stay cold. 

According to its website, more than 85% of Blue Apron’s packaging is recyclable, and you’ll find plenty of instructions on the website about how to recycle each packaging item. Factor in Blue Apron’s carbon neutrality and this is a great service for those of you who prioritize being friendly to the environment.

Sunbasket’s packaging materials are all reusable, compostable, or recyclable (depending on your zip code), and most are created from recycled materials. So while Sunbasket and Blue Apron have comparable packing material recyclability, Blue Apron wins since it's carbon neutral.

Meal Prep: Both Offer a Good Range of Easy Prep Meals

Both services offer microwavable meals and kits with a prep range of 5 to 45 minutes. With Sunbasket, you’ll find at least 10 meal kit recipes each week labeled “Meal Kit – Speedy” that take 20 minutes or less, or you can filter the menu by <20 minutes. Blue Apron offers the “Fast and Easy” plan of meals that take 30 minutes or less to prep.

Blue Apron offers 26 Prepared & Ready meals and Sunbasket offers 10 Fresh & Ready meals each week. Even though both companies focus more on meal kits, the ready-made meals menu offers plenty of variety. So, if you prefer this option, there are enough choices from one week to another to keep it interesting.

Microwavable meals for both services take 4 or 5 minutes to heat and require zero prep, cooking, or clean up. All you have to do is pop the containers in the microwave or preheat your oven and cook your meal in an oven-safe tray.

Blue Apron’s prepared meals are available on the menu, under the Prepared & Ready section (as fresh meals) and as extras, under the Add-ons and Market sections. Sunbasket’s, on the other hand, are only on the main menu.

Customer Support: Blue Apron Has More Knowledgeable Agents

Blue Apron’s live chat customer support wins, even though it’s less available. Blue Apron’s live chat or phone line customer support hours are: 9:00 am – 9:00 pm ET Monday to Friday, and 11:00am to 5:00 pm ET Saturdays. You can also email, use the Blue Apron chat bot, or explore its extensive and easily searchable FAQs.

Blue Apron agents were friendly and knowledgeable of the menu and how plans work. Plus, the live chat window followed me through all pages as I browsed different plans, FAQs, and Market products. This made it easy to ask any questions I had as they came up.

Sunbasket live chat customer support is available 7 days per week, Monday to Friday from 6am to 8pm PT and weekends from 6am to 1pm PT, excluding some public holidays. However, it’s less supportive than Blue Apron’s. 

The live chat was more confusing than helpful. I chatted with 5 different agents, but they gave me differing information. For example, one agent told me that grocery items are part of your 10 meal maximum order, while another told me grocery items are extras.

Plus, you must stay on the Help & Contact page to continue live chatting. This isn’t a big deal since you can easily open the live chat box in a new window, but it isn’t great if you’re accessing the site or your account on your mobile device.

Blue Apron’s FAQs are also far more searchable and detailed than Sunbasket’s, so that you rarely have to reach out to a live agent. There are plenty of how-tos like a detailed step-by-step of how to cancel your account. And neither company requires that you contact customer service to cancel.

Having accessible, knowledgeable, detailed customer service sets Blue Apron apart. Regardless of the menu variety, customization, and extras on the menu, having reliable customer support when something is wrong with your order is the most important feature of a meal delivery service.

Pricing: Blue Apron Is More Budget-Friendly

Blue Apron’s per serving prices for meal kits are lower than Sunbasket’s. Per serving prices for Blue Apron start at $4.00 when you order 20 meals, which is the maximum number of meals you can order each week. Sunbasket’s per serving prices start at $9.99 but vary per recipe.

Blue Apron’s per meal prices decrease as you order more meals, and Sunbasket’s don’t. Sunbasket prices meals by recipe, with per serving prices reaching up to around $15 or more. 

You’ll also find higher-priced recipes on Blue Apron’s menu labeled “Premium” or “Craft”, which come with an upcharge. You’ll see the price per serving when you click on the recipe card on the main menu. Additionally, the cost per service for meals in the Prepared & Ready section starts at $9.99 for 10 meals per week.

Sunbasket’s microwavable meals start at $9.99 per serving, but each recipe is priced differently. You’ll see the per-serving price after you’ve selected your meals for the week before you check out.

Shipping for Blue Apron is $10.99 per week, and Sunbasket’s is $9.99 per box. When you check out, you’ll see the number of boxes in which your order will arrive. Sunbasket’s shipping can add up pretty quickly the more you order. The service includes about 4 servings per box, so you’ll pay at least $19.98 if you’re ordering more than that.

Blue Apron vs. Sunbasket – Quick Overview

And the Winner Is: Blue Apron

Blue Apron is the winner of this comparison. It offers better pricing, more menu diversity, and superior customer service. Sunbasket might have more organic ingredients, but Blue Apron sources from family-run farms that prioritize sustainable and humane practices.

Blue Apron caters to a variety of household sizes. Whether you're a single individual, a couple, or a small family aiming to cut down on meal preparation and grocery trips, this service can be a solution for you.

You'll enjoy plenty of gourmet recipes with Blue Apron. Despite its affordability, it provides restaurant-grade recipes enriched with custom seasonings. Furthermore, it offers a range of upgrade options, add-ons, and straightforward, easy-to-follow instructions suitable for chefs at all skill levels.

Reliable customer service enhances your meal delivery experience. Blue Apron excels in this area, ensuring that ordering from a meal delivery service genuinely simplifies your weekly routine.

FAQ

Are Blue Apron meals already cooked?

Blue Apron’s main entree meals come as meal kits and ready-made meals. The menu changes weekly, and you can switch between meal kits and prepared meals whenever you want. This service is designed to help you enjoy the experience of enjoying restaurant-worthy meals while minimizing prep time and eliminating the need to shop for individual ingredients.

Which is better: Blue Apron or Sunbasket?

Blue Apron is more affordable, while Sunbasket is better for organic produce and variety. Blue Apron also excels at customer service with knowledgeable, responsive live chat customer service agents. Both offer high-quality ingredients, diverse meal options, and fun extras.  

Does Sunbasket offer microwavable meals?

Yes, Sunbasket does offer microwavable meals. These are part of its "Fresh & Ready'' meals, designed to be convenient and time-saving. These meals are prepared and only require heating before eating, making them a great choice if you're pressed for time.  

Is Sunbasket 100% organic?

Sunbasket is committed to providing 100% organic produce. However, not all components of every meal are certified organic. For example, the seafood is wild-caught, and the meat is antibiotic and hormone-free but not necessarily organic. This approach ensures a balance between quality, sustainability, and taste.