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Written by: Kat Torgersen on Jun 5th, 2023

How to Cancel HelloFresh Subscription 2023 (Quick & Easy)

HelloFresh makes it really easy to pause your future orders in your account settings, without having to call customer support. That’s even the case if you purchased your meal box using HelloFresh’s special discount.

Tried HelloFresh but didn’t love it as much as you thought you would? Maybe it was the lack of meal plans for specialty diets, or that the delivery schedule to your area didn’t work for you. 

Whatever your reason for canceling your HelloFresh subscription, I’ll walk you through the process from start to finish. And don’t worry – I’ve looked into some alternatives for you, too.

If you want more advanced meal kits, why not try Blue Apron? It has a Wellness plan with WeightWatchers- approved recipes that’s perfect for achieving healthy eating or weight loss goals. 

Home Chef offers more customization options, while Sunbasket lets you mix and match meal kits with prepared meals. But more on those later.

                                                                                  Jump to see more alternatives

How to Cancel Your HelloFresh Orders – A Quick Guide

  1. Sign in – Log into your account on the HelloFresh website and open Account Settings. 

  1. Choose Cancel Plan – Scroll down to see the status of your plan, with an option to cancel. Click to start the process.

  1. Explain why – Select the reason for cancellation from the list, click Continue, and then you’ll see the cancellation confirmation on the screen. It’s as easy as that!

Step-By-Step: How to Cancel HelloFresh 

HelloFresh makes it easy for you to pause or cancel your subscription, but make sure you submit your request by 11:59 pm PST, five days before your next delivery. Otherwise, you’ll be charged for one more delivery before the cancellation takes effect.

  1. Sign in – On the website, log into your account, open the menu in the top right corner and choose Account Settings. 

  1. Choose Cancel Plan – Scroll down to the Account section. You’ll see the status of your plan, and an option to cancel. Click on it to start the process.

  1. Explain why you want to cancel – HelloFresh will suggest ways it can make your plan work better for you. If you’re sure you want to cancel, continue to select the reason for cancellation. Choose your answer, click Continue, and you’ll see the cancellation confirmation screen.

Best Alternatives

1. Blue Apron Best for Dedicated Wellness Recipes

If eating well means more than just counting calories to you, then Blue Apron’s Wellness plan might suit you better than HelloFresh’s Calorie Smart meals. Blue Apron’s plan includes nutritionist-designed recipes with holistic health in mind, and includes WW-approved options, too.

Blue Apron has been in the meal delivery services market for a long time and is rated highly by its users. You can take a look at our detailed Blue Apron review to see what our expert thought.

Blue Apron also has Signature and Vegetarian menus with meal kits that are comparable to HelloFresh’s in terms of quality and pricing. I found the recipes easier to follow, with detailed instructions and guidance. Blue Apron really helps you feel like a pro chef in your own kitchen!

2. Home Chef – Best for Customization

Home Chef offers a wider range of meal kits than HelloFresh, with more customization options, too. You can read all about Home Chef’s menu in our in-depth review.

Like HelloFresh, Home Chef offers standard 30-minute meal kits, but it goes much further when it comes to low or no-prep options. With Home Chef, you can choose from 15-minute kits, oven- or grill-ready meals, Fast & Fresh prepared meals, or entree salads for those hectic nights when you have less time to cook.

This is also one of the best services I’ve found for customization. Whether you have specific tastes or picky eaters to feed, you can easily swap proteins or upgrade meat for an organic option.

3. Sunbasket – Widest Variety of Options Available

It’s the age-old question in meal delivery services – meal kits or prepared meals? Ever wish you could just get a mix of both? While some services like Hello Fresh just cater to one kind of meal, others let you choose. 

Sunbasket offers prepared Fresh & Ready meals as well as classic half-hour meal kits, so you can get your fix of grab-and-go meals for a healthy lunch at the office and still enjoy time in the kitchen in the evening.

You can read all about our experiences with this meal delivery service in our dedicated Sunbasket review.

Not only does Sunbasket cater to different cooking styles, but it also covers way more diets than HelloFresh. You can choose from 10 dedicated meal plans, including Mediterranean and paleo diets. Plus, all its ingredients are organic and responsibly sourced.

Bottom Line

Canceling your HelloFresh account is as simple as creating one, though HelloFresh will try its best to retain you as a customer. But if you decide to try something new, there are fantastic alternatives out there that will swiftly fill the void in your fridge (and your stomach)!

Here’s a Quick Summary of the Best Alternatives to HelloFresh:

Meal Delivery Service

Starting Price

Special Discount

Meal Type

Our Rating

Blue Apron

$5.74 per serving

Enjoy $110 off across your first 5 orders

Meal kits

9.8 Stars

Read the Full Review

Claim Discount

Home Chef

$7.99 per serving

Get 18 Free Meals (50% off your first 4 boxes)!

Meal kits and prepared meals

9.5 Stars

Read the Full Review

Claim Discount


Price: Missing Product sunbasket per serving

No active deal

Meal kits and prepared meals

9.0 Stars

Read the Full Review

Claim Discount


Is it easy to cancel a HelloFresh subscription?

HelloFresh is a “no commitment whatsoever” kind of company. This means that whether you want to skip a week in your delivery schedule or you want to cancel your subscription altogether, it only takes three easy steps!  

Are there cheaper alternatives to HelloFresh?

As with HelloFresh, the prices of most alternatives per serving depends on the number of meals you order per week. Take a look at our side-by-side comparison for a better idea of what other leading meal delivery services offer.

Can you cancel the subscription at any time?

You can submit a pause/cancel request at any time, but you must put in your request before 11:59 pm PST, five days before your next delivery. Otherwise, you’ll be charged for one more order.

If you’re now on the market for alternatives to HelloFresh, check out my list above.

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We bring you the facts about the top meal delivery services today based on your diet, city, and lifestyle. From ordering meals, to canceling subscriptions, we’ve got you covered.
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