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Author Felicity Kay
Felicity Kay
Updated on Nov 25th, 2023
Fact checked by Emma Vince

How to Cancel Purple Carrot 2023 (+ Alternatives!) Updated

Purple Carrot makes it really easy to pause your future orders in the account settings, without having to call customer support. That’s even the case if you purchased your meal box using Purple Carrot’s special discount.

Purple Carrot has a lot going for it, but it may not fit your lifestyle and budget. If this meal kit and prepared meal delivery isn’t for you, other services may better suit your needs. 

If you prefer quick-prep heat-and-eat options, Factor would make the right fit. The Plant Based menu from Green Chef is a great place to start if you’re not a strict vegan and are open to vegetarian options as well. Or maybe you’d prefer a bit more flexibility and variety when it comes to vegetarian meals, in which case HelloFresh has you covered.

I’ll discuss these alternatives in more detail later on. But for now, let’s walk through the simple process of canceling your Purple Carrot subscription. 

How to Cancel Your Purple Carrot Orders – A Quick Guide

  1. Sign in to your Purple Carrot account Click on the corresponding link in the upper right corner of the screen. 

  2. Click on the drop-down menu – You’ll find it in the top-right corner of the screen.

  3. Select My Account to access the Account Settings

  4. Find the Account Settings to change your subscription status

  5. Choose Change Unsubscribe from Purple Carrot and check out Factor as an alternative.

Step-By-Step: How to Cancel Purple Carrot

  1. Log into your Purple Carrot account with your email and password  You can also use your Google or Facebook account. 

Purple Carrot homepage
You can sign in with your Facebook, Google, or Apple account, too.

  1. Click on the icon drop-down in the screen’s top-right corner.

  2. Go for My Account  From there, you can access the Account Settings where you can change your subscription status. 

Purple Carrot's My Account feature
Check your order history, redeem a gift, and perform many other actions from your dashboard.

  1. Select Change – Click the Change link under Subscription Status. This will let you pause or cancel your subscription.

Purple Carrot Account Settings
Hitting Change lets you pause or terminate your subscription.

  1. Confirm your cancelation – Click the option to Cancel Your Subscription. A dialogue box will open asking you to provide a reason for canceling. Simply select the appropriate option and click Cancel Subscription to confirm.

Purple Carrot subscription options
If unsure about canceling your account, pick Pause Your Subscription to get another 10 weeks to reconsider.

Purple Carrot has a straightforward and painless cancelation process. Ending your subscription is so easy that you don’t even have to send an email or pick up the phone.

You can pause your Purple Carrot subscription for up to 10 weeks if you just need a break and don’t want to cancel outright. You can even skip up to 4 weeks simply by unchecking the box on the menu screen (as pictured above).

The deadline for making changes is 11 pm EST the Tuesday before your next shipment. If you go beyond this timeline, you’ll be charged for 1 final week, and your order will be processed as usual.

Best Purple Carrot Alternatives

1. Factor – Best Dietitian-Designed and Chef-Prepared Meals

Factor's Caribbean Spiced Tofu
Factor's Caribbean Spiced Tofu is a vegan dish featuring around 650 calories.

Factor ranks as a top pick for many people for various reasons. It delivers nutritionist-crafted, chef-cooked meals akin to restaurant offerings right to your door. Its ready-made dishes cut the time spent on meal prep and cleanup. Whether you're vegan, vegetarian, or on a keto diet, Factor's menu has options tailored to meet your needs.

The meal subscription service offers 35 weekly meals. It has a rotating menu, meaning the company introduces new recipes each week. And it advertises upcoming meals 3 weeks in advance, giving you plenty of time to build your meal plan. Check out our in-depth review to learn more about this prepared meal delivery service’s offerings.

Navigate through meals by consulting the accompanying tags. These highlight the key characteristics of the meal, so you can quickly identify appropriate recipes. Some available tags are Calorie Smart, Carb Smart, and Protein Plus. Also, look for labels such as Gourmet Plus and Top-Rated to discover exceptional meals. But note that these may cost several dollars more.

You should also explore the extensive Add-Ons section. There, you'll find a variety of desserts, drinks like smoothies and juices, bites, and individual proteins if you want to flex your cooking skills. These items also include helpful tags, identifying which dieter types they suit.

You can simplify selecting recipes by setting up your meal plan. Click on Our Plans in the header and choose up to 6 plans. After that, you'll get personalized recommendations. Available plans are: 

  • Vegan & Veggie

  • Calorie Smart

  • Chef's Choice

  • Protein Plus

  • Flexitarian

  • Keto

You can't change the ingredients in Factor meals because the service doesn't accommodate substitution requests. The idea is to maintain their nutritional integrity, since expert nutritionists craft them. So, check the meal contents beforehand if you have any food allergies or intolerances. To exchange or omit unwanted foods, check out the other Purple Carrot alternatives below.

You can cancel this meal subscription service with ease if it proves unsatisfactory. You can do this by contacting Factor's customer support or by performing a few quick actions on the website. 

The price of Factor meals depends on the quantity ordered. The lowest price per serving is $6.19 for a purchase of 18 single servings. And you can sweeten the deal by taking advantage of Get 50% OFF your 1st box + 20% OFF the next 4 boxes!.

2. Green Chef – Best Organic, Plant-Based Meal Kits

Green Chef's Black Bean Flautas
Green Chef's Black Bean Flautas is a vegan-friendly dish.

Green Chef is a USDA-certified organic meal delivery service with streamlined menus that suit many diets. Of particular interest is its Plant Based menu, which offers delicious, veggie-forward meals every week. You can usually count on 5 of these weekly meals to be fully vegan, while the rest contain eggs or dairy products.

The service presents around 40 rotating weekly meals, ensuring a varied lineup to keep monotony at bay. Most dishes are ready to eat in less than 30 minutes, though some take longer. Seek out tags like Calorie Smart, Gluten-Free, and Protein Packed to find meals that fit your diet. For further refinement, look for labels such as Chef Select and 10-Min Lunches, among others.

The extensive Add-Ons menu lets you choose from a variety of extras. These include on-the-go breakfasts, brunches, lunches, salads, and proteins. These offerings include ready-to-eat options and ready-to-cook options requiring no prior preparation. 

Green Chef has 8 meal plans for you to choose from, and they are: 

  • Keto

  • Gluten Free

  • Plant Based

  • Quick & Easy

  • Calorie Smart

  • Mediterranean

  • Protein Packed

  • Delicious Discoveries

This service is a good choice for vegetarians who don’t always want a fully vegan diet. But it has another advantage when it comes to the ingredients (1 that you might already know if you’ve read our full Green Chef review). 

Green Chef doesn't allow ingredient substitutions in its meal kits. But since it's a meal kit delivery service, you can easily omit or substitute any ingredients you don't like during meal preparation. Besides, some of Green Chef's plans offer the option to select protein preferences, including lamb and fish.

Green Chef takes care of almost all the prep ahead of time for you, unlike Purple Carrot, whose ingredients come in their natural state. Sweet potatoes come pre-diced, cabbage comes pre-shredded, and corn kernels have been removed from the cob for your convenience. This can save you valuable time in the kitchen if, like me, you’re a slow prepper!

The service offers a free 20-minute nutrition coaching session, providing personalized guidance to support your dietary goals. During these sessions, you can receive professional advice tailored to your preferences and nutritional needs.

As the quantity of your order increases, the cost per meal decreases. Starting at $9.99 for 4 meals for 6 people, the price per portion is the most economical. Conversely, the highest cost per serving occurs when you order 3 meals for 2 people. If you live alone, Factor may prove a better choice for you. 

3. HelloFresh – Best Easy-to-Customize Vegetarian Meal Kits

HelloFresh's Coconut Curry With Chickpeas
HelloFresh's Coconut Curry With Chickpeas is an 820-calorie dish you can serve in 30 minutes.

HelloFresh offers a diverse plant-based menu from various cuisines and packs everything into an easy-to-prepare meal kit. Plus, every ingredient is packed individually, so you can just customize a meal by removing the meat part. You can learn more about it in my colleague’s in-depth HelloFresh review.

HelloFresh offers a selection of about 70 weekly meals, far more than the 30+ recipes prominently advertised on the main page. As a result, you're unlikely to see the same dish over and over, except for select favorites. In other words, you may see variations on a theme, but not outright duplication. The service also posts its menu 5 to 6 weeks in advance.

The menu rotates weekly, so there will be a lot of variety of plant-based meals for you. Also, most veggie dishes come from exotic cuisines (Asian, Mediterranean, Italian), and the preparation time is between 10 to 50 minutes. 

Pay attention to the tags alongside each meal. They can assist you in choosing options aligned with your dietary and personal preferences. Tags like Veggie, Easy Prep, Easy Cleanup, Seasonal, and Spicy are among the frequent selections. Although not all dishes carry a tag, they all include the expected serving time, with most meals taking no longer than 40 minutes to prepare.

Check out the distinctive labels on the recipes. Fast & Fresh indicates meal kits that are ready in about 15 minutes. Best Recipe 2023 and Hall of Fame highlight subscriber favs. I suggest trying out meals tagged as Premium Picks as well.

HelloFresh categorizes its meals into 3 levels of difficulty. These are Easy, Medium, and Hard. During my research, I discovered that most of the meals are easy to prepare and are thus suitable for people without much experience in the kitchen. 

The company has 6 dietary plans that fit various dietary requirements, and these are: 

  • Fit & Wholesome

  • Meat & Veggies

  • Family Friendly

  • Quick & Easy

  • Pescatarian

  • Veggie

HelloCustom is the standout feature of HelloFresh. It allows you to swap proteins or other ingredients in selected meals. Note, however, that these are typically recipes that contain meat. For example, you can opt for crispy potatoes or broccoli in the Golden Chicken Schnitzel. 

This company better suits couples and families than individuals. That's because you can order at least 2 meals for 2 people and at most 6 servings for 4 eaters. The price per meal begins at $3.32 for the largest order. 

Bottom Line

Purple Carrot excels at its mission, which is providing high-quality ingredients and plant-based recipes that celebrate them. However, that doesn't mean it's the right match for everyone.

There are more meal kits available than ever before to fuel your plant-powered diet. If choosing between them feels overwhelming, be sure to check out our ranking of the best vegan meal delivery services on the market.

Quick Summary of the Best Alternatives to Purple Carrot

Meal Delivery Service

Our Rating

Starting Price

Minimum Order

Meal Types

Prep Time

Active Deals



Read the Full Review


6 meals per week

Prepared meals

<5 minutes

Get 50% OFF your 1st box + 20% OFF the next 4 boxes!

Green Chef


Read the Full Review


3 weekly meals for 2 people

Meal kits

3 to 35 minutes




Read the Full Review


2 weekly meals for 2 people

Meal kits

10 to 50 minutes

18 free meals + first box ships free + 3 surprise gifts


Is it easy to cancel a Purple Carrot subscription?

Purple Carrot makes it easy to cancel your subscription without phoning or emailing customer service. Just go to your Purple Carrot app, select Change on your subscription status, and then click Cancel.

Are there healthier alternatives to Purple Carrot?

Green Chef is the healthiest alternative to Purple Carrot. Albeit it may seem that Purple Carrot is hard to beat for healthy, plant-based recipes, Green Chef is a certified organic meal kit delivery. Purple Carrot isn’t, although it strives to source organic ingredients, too. 

Green Chef is certified gluten-free by the Gluten Intolerance Group
while Purple Carrot offers gluten-free meals. This means less risk of cross-contamination for those with celiac disease or serious gluten intolerance.

What’s the cutoff for canceling a Purple Carrot order?

Submit your request by 11 pm EST on the Tuesday before your next shipment if you want to cancel a Purple Carrot order. See alternatives to Purple Carrot if you’d like to check out a more suitable vegan meal delivery option.

Our Top Choice For 2023
Enjoy 50% OFF your first box and 20% OFF the next 4 boxes!
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We rank vendors based on rigorous testing and research, but also take into account your feedback and our commercial agreements with providers. This page contains affiliate links.
We bring you the facts about the top meal delivery services today based on your diet, city, and lifestyle. From ordering meals, to canceling subscriptions, we’ve got you covered.
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