LogiNext is a global technology and automation company with a focus on transportation, deliveries, omnichannel fulfillment, and B2B distribution. I spoke to Founder and CEO Dhruvil Sanghvi to discuss current challenges in logistics management and how they can be overcome using LogiNext’s technology.
It was back in 2011 when the first seed for LogiNext was sown. I was a student at Carnegie Mellon University and some path-breaking developments were happening in the world of technology.
The iPhone was becoming mainstream across the globe, which meant mobility was becoming a key part of everything. It was also the time when the cloud was picking up with Amazon crossing $1 billion in revenues. Google Maps brought in the mapping revolution by making maps super customer-friendly. eCommerce was picking up and the Uberization of everything was just around the corner.
I was sitting at the intersection of all these trends while working for E&Y and Deloitte as an analyst, with logistics tech as a sector focus. I got a close look into the logistics technology domain and gained the insights that shaped the idea for LogiNext.
In 2015, LogiNext was formed with the intention of automating logistics for brands and helping them deliver a great end-customer experience.
LogiNext essentially helps brands deliver in a smarter and faster manner by digitizing and automating logistics processes. Through an interconnected suite of web and mobile apps for different personas – dispatcher, shipper, driver, and the end customer – LogiNext’s platform can be used to tackle all supply chain challenges.
Using LogiNext, brands can undergo a complete digital transformation, get visibility over logistics operations, improve operational efficiency, and reduce their carbon footprint while meeting business goals.
Customer expectation has been increasing year after year and the delivery time windows have shortened drastically to a point where brands now deliver within 10 minutes! This is where we come in.
LogiNext’s customers typically fall into the following key segments: Food and Beverage; Fast Moving Consumer Goods; Courier, Express, and Parcel; Retail and eCommerce; and Transportation.
Brands like Starbucks, KFC, Burger King, PizzaHut, Singapore Post, Decathlon, and 200+ brands use the LogiNext platform to manage drivers better and deliver in a smarter manner. Effectively, this results in more sustainable deliveries, reduced delivery costs, and a great end customer experience.
There are several challenges an enterprise faces when it comes to delivery management:
Incorrect address mapping resulting in failed deliveries
Delivery driver management
Handling 3rd party carriers
Manual processes and lack of digitization in logistics (scanning orders, recording customer signatures, dynamic order allocation)
Getting real-time visibility of operations
Getting actionable analytics and dashboards
LogiNext is a one-stop SaaS solution for supply chain and delivery management that addresses all of these challenges.
In the field of logistics automation, artificial intelligence, machine learning, the Internet of Things and robotics are playing a big role and these are all exciting trends!
Vehicle routing, scheduling, and last-mile delivery technologies leverage AI and ML in many ways. Things like pre-order ETA, route optimization considering several parameters, demand forecasting, inventory management, and heatmaps showing high order density regions can help brands get better visibility over operations and increase efficiency.
The future of supply chain logistics is technology and automation. Be it progressive brands or the ones upcoming, technology and automation are among the top three priority areas for CXOs across the globe.
As per a Gartner report, 60% of the global population will be living in cities by 2030, and last-mile delivery demand is expected to grow by 78% in this decade. This is where technology and automation will play a huge role in driving efficiency and streamlining operations.
Drones and Robots will also play a significant role in the future of supply chain logistics but we’re at least a decade away from them becoming the mainstream.
To conclude, I envision a future where enterprises have complete visibility over operations and can take decisions in real-time to achieve maximum efficiency and drive value for all stakeholders.