BoxDog Review 2024: Cute Accessories and Treats

Overview

BoxDog is a subscription service with treats and toys for the dog in your life. With each delivery, you get a wide range of cute accessories and delicious handmade treats that are guaranteed to gain your furry friend’s approval. 

Subscription boxes for pets are quite popular these days, so what makes BoxDog special? Well, there are a few features worth mentioning, like flexibility in choosing what goes in the box, monthly and quarterly plans, and full control over your subscription. Additionally, you have access to exclusive and original items that are not available in stores. 

According to the data I gathered during my research of BoxDog, the service only features brands that have a history of creating high-quality items that are safe for dogs. Also, the handmade treats (made by the BoxDog team) include human-grade ingredients that your pooch will love.

BoxDog Accessories, Toys, and Treats

Accessories and Toys

BoxDog offers 2 types of subscriptions – BoxDog Monthly and BoxDog Seasonal. With the Monthly box, you get a smaller box delivered to your doorstep each month. In this box, you’ll find 2 bags of handmade treats, 1 specialty item (usually a vegan skincare product), and 2 or 3 toys or gear of your choosing.

With the Seasonal Box, you’ll receive 4 giant boxes per year with treats, toys, and gear. This box comes every 3 months and includes 3 bags of handmade treats, 1 specialty item, and toys, gear, and accessories.

I have to admit that I was a bit disappointed by the limited number of choices available. There were only 16 items on BoxDog’s offer at the time of this review, but the company does promise to add new items for both subscription types. This way, your lovely doggies won’t end up with the same toys and accessories. However, the treats will be the same.

All the items on BoxDog’s offer are high-quality and come in sizes XS-XXL, so no doggie is left behind. Also, the items are specially designed to help improve your dog’s life. For instance, your box can contain anything from high-end, durable toys to jackets, beds, and bandanas.

You may also get a vegan skincare product (such as shampoo, balms, oils, or soap) in every box. The good news is that you can trust that these are made from high-quality ingredients and that they are safe to use on your pooch’s skin and fur.

Lastly, if you like the accessories and gear but don’t want a subscription, you can use the same online store to buy individual items at full price.

Handmade Treats

Each box includes BoxDog’s handmade cookies and treats. Professional dog chefs in the US make all the treats and cookies, and they are cut, baked, frosted, and sprinkled by hand. Plus, the cookies are always delivered fresh, straight from the oven, so they smell and taste amazing.

All BoxDog treats and cookies are made with natural ingredients, which are available in most kitchens. In fact, according to the team behind these recipes, they are good to eat for humans as well. You are actually encouraged to take a bite out of your pooch’s treats!

Each treat recipe features a clear list of ingredients on the package, so make sure to check it out before feeding it to your dog(s). Also, if your furry friend has a wheat allergy, you can ask for an upgrade to grain-free handmade treats.

However, it’s difficult to find a list of ingredients for these recipes before placing an order. Also, you are encouraged to report all of your pooch's allergies to the BoxDog staff, but this doesn’t mean you’ll get custom-made treats just for your dog’s needs.

You can also order individual cookies, cakes, and treats from BoxDog’s online store. Here, you’ll also find items that are not available with a subscription, like the Dog Birthday Boy Frosted Cookie Box or gourmet dog cakes.

What Makes It Different

BoxDog manages to stand out from its competitors through several interesting features. So, if you’re not sure why you should choose BoxDog over any other box subscription services, here are a few reasons that may help you decide:

Toys for Heavy Chewers

The toys are high-quality and designed to withstand the playful fangs of any dog. Plus, they come in different sizes, so whether you have an angry Chihuahua or a lazy Doberman, you’ll find a toy that fits their size and energy.

Considering the quality and durability of the toys, the individual price is quite steep. However, with a BoxDog subscription, you get them at a discounted price, which is a reason why this service is quite popular.

Handmade Gourmet Treats

Each BoxDog delivery comes with 2 or 3 types of handmade treats (depending on your subscription type). These are delicious and include only natural ingredients. Plus, they are cooked in BoxDog’s kitchens by dog chefs.

Vegan Skincare Items

Each BoxDog delivery may contain a vegan skincare item. You can’t choose which specific product you’ll receive, which is a bit annoying, but the list includes items for your dog’s coat and skin, such as shampoo, balm, oil, sunscreen, and more.

Unboxing

All BoxDog boxes have a cute and happy design that makes you smile when you first see them. The Seasonal boxes have specific themes that fit the season, which is a nice extra detail. 

Inside the box, you’ll find all the items nicely stacked and wrapped. Each item is individually wrapped in a clear sheet of plastic to keep everything safe during transit. Also, each item is clearly labeled so you know what they’re made of and how safe they are for your dog.

The treats come in clear, recyclable containers with large labels that clearly state the list of ingredients. You usually receive 1 container with a combination of 3 different treats and another container (usually smaller) with cookies or other types of treats.

Besides the plastic wrappers, all the packaging materials are recyclable. The box and lining are fully recyclable, and the food containers can be recycled with your plastics. However, the zip ties may not be recyclable (you need to check your local guidelines).

Prices

BoxDog offers 2 subscriptions and 6 flexible plans. The 2 subscriptions are for monthly and quarterly deliveries, and prices start at $35/month if you pay 6 months in advance. You have the same option (pay 1 year in advance) for seasonal boxes to get a better price per box.

You can also add various items from the BoxDog shop, where you get up to 70% off the retail price. Also, considering that each box includes at least 2 high-end toys/gear/accessories, 2 different types of gourmet treats, and 1 vegan skincare, it’s easy to see the appeal of this type of subscription.

Additionally, the company is happy to offer various discounts throughout the year. The current discount is Use code FREEBOX to get a FREE BoxDog box, but you can also find plenty of products in the shop at a discounted price, as I mentioned above.

Overall, you get easy and affordable access to items that don’t fit every pet parent’s budget. Also, you reduce the decision fatigue factor for you and keep your pet entertained with new items in every box.

Shipping & Delivery

BoxDog delivers in the contiguous US, Alaska, Hawaii, Puerto Rico, Canada, and the UK. Shipping is free within the continental US, but you have to pay a $20 fee if you want your box delivered in Alaska, Hawaii, or Puerto Rico. Shipments to Canada and the UK will cost $25. Also, if the box is too large for standard shipments, you may have to pay additional fees.

Most orders will ship within several business days from the date of placing the order. You will receive a notification of your order being shipped and a tracking number. You can also use your online account to check the status of your order.

If you need to reschedule or cancel a delivery, you may have to get in touch with customer support. Also, it’s best to do this before the order has been shipped since the process is more complicated afterward.

How BoxDog Works

BoxDog is fairly easy to figure out, as all you have to do is decide between monthly and seasonal subscriptions. Once you know what kind of subscription you want, you’ll be asked to choose 2 or 3 items from the toys, gear, and accessories available, and that’s it! The box will be on its way to your home in no time.

How to Sign Up

The sign-up process is included in the first order. This way, by the time you complete your shopping, you’ll also have a BoxDog account. Here are the steps to follow:

1. Click on the Sign Up button in the top-right corner of the Home Page

2. Choose between Boxdog Monthly Box and Boxdog Seasonal Box
   

3. Decide if you want a multi-month plan or if you’ll pay per box

4. Choose 2 or 3 items (toys, accessories, or gear) you want to add. You also have the option to select from several add-ons.

5. Add payment and shipping data and press Confirm My Subscription

6. You are now signed up (you should also receive an email confirmation with all the details)

Managing Your Subscription

According to BoxDog, you can cancel your subscription at any time. You can do this from your online account by using the features available in the Manage Subscription section. However, you must make sure to submit your request before your next billing date.

BoxDog also specifies that all plans will renew automatically (unless otherwise specified). Also, you are committing to the length of your current BoxDog plan, so if you choose the 6-month plan, you’ll only be able to cancel your subscription after the current plan runs out.

Customer Service

The BoxDog team is available via email, phone, or text. The site also offers a short FAQ section, but I don’t think it can provide useful information to anyone looking to learn more about the brand and service.

The customer service team can be slow at times (especially during busy times), but you will receive a reply to your inquiry. However, it’s important to know that BoxDog doesn’t have a refund policy. So, unless the box gets damaged during transport or there’s some sort of shipment issue, you won’t be eligible for a refund.

BoxDog Recalls

As of the date of this review, there are no registered BoxDog recalls.

How BoxDog Compares to Other Pet Food Services

BoxDog vs. BarkBox: BarkBox features a similar offer with monthly themed deliveries. However, it takes the box service experience a step further by adding surprise activities and games into the mix. Therefore, BarkBox provides more product variety while staying in the same price range.

BoxDog vs. BarkBox Super Chewer: While both boxes include toys for heavy chewers, BarkBox Super Chewer is specially designed for dogs that are tough on their toys. Plus, BarkBox guarantees your dog’s satisfaction – if a toy doesn’t hold up, they replace it for free.

BoxDog vs. PupBox: PupBox specializes in catering to the unique needs of puppies, providing items that align with each stage of a puppy's life. This contrasts with BoxDog, which offers a more general assortment not specifically tailored to growing pups. So, if you have a puppy, you may want to consider PupBox since the box includes training guides and age-appropriate toys and treats.

The Bottom Line: Is BoxDog Worth It?

If you’re looking for a fun subscription service that can provide variety, I think BoxDog is worth it. The service sends out monthly or quarterly boxes filled with fun stuff for your pooch, including handmade treats and resistant toys that can keep a heavy chewer busy.

You can choose the items that go into your box, and even though the selection is not that diverse, you have new products every month. And they are not all toys – BoxDog also offers cute backpacks, bandanas, skincare items, accessories, and more.

On the other hand, if you’re looking for better value for your buck, you may want to give BarkBox a chance. The service is similar to BoxDog, but it features a larger selection of products and better customer service.

FAQ

What types of items are included in a BoxDog shipment?

You’ll find a combination of handmade treats, vegan skincare items, toys, and gear. The exact contents vary – you can choose 2 or 3 of the items (toys, gear, or accessories), but you can’t choose the flavor of the treats of the specialty item.

Are BoxDog’s products suitable for dogs with allergies?

BoxDog offers a selection of treats that are wheat-free, corn-free, and soy-free. However, for dogs with specific allergies, it is recommended to review the ingredients of each product and consult with your veterinarian.

What is BoxDog’s return policy if my dog doesn’t like an item?

BoxDog typically does not accept returns on shipped boxes. However, if your dog doesn’t like an item or there’s an issue with your box, you should contact customer service and consult with BoxDog’s team about any possible solutions