How to Cancel a BistroMD Subscription 2025: 3 Steps

BistroMD offers a pretty standard cancelation process. You can do everything online, without having to call customer support. There’s a survey and a few messages asking if you’re sure, but overall, it’s quick and simple. I’ve outlined the full process below so you know what to expect.

This service might simply be too restrictive for many, depending on how strict your dietary needs and weight loss goals are. For others, the rotating menu of meals might become repetitive.

If BistroMD isn’t the right service for you, I can recommend a few that might fit your needs better. With so many options, figuring out which service works best for your diet, price point, and convenience needs may take some trial and error. Factor is a great alternative, as it offers prepared meals like BistroMD and has a dedicated Calorie Smart plan, too.

Jump to see more great alternatives

Step-By-Step: How to Cancel BistroMD

You can easily cancel BistroMD online. You don’t need to contact customer service, but you do need to ensure you complete the process before Wednesday 5 pm Eastern Time the week before your next delivery. We recently went through this process for our BistroMD review, so follow these steps for the quickest path to closing your account:

1. Sign in and go to the Your Plan page – Sign in to your account on the BistroMD website and navigate to your account settings. On the Your Plan page, click on the Cancel Subscription link.

2. Select a reason for leaving – BistroMD will offer options to contact customer service or skip your next delivery. To continue with the cancelation, scroll down to the dropdown menu and select a reason for leaving. Then click Continue. 

3. Add further comments – Type any comments in the white box, then hit Cancel Program beneath. If you want to skip adding comments, you can click on the hyperlink at the bottom instead.

4. You’re canceled – A pop-up will confirm your cancelation and you’ll also receive a confirmation email. These will remind you that if you’ve missed the order deadline, you will still receive that order.

What to Do if You Can’t Cancel on the Site

While you aren’t required to contact customer service to cancel, you’re welcome to contact customer service if you have any questions or issues. Customer service is open Monday through Friday from 8 am to 8 pm ET and Saturday to Sunday from 9 am to 6 pm ET. 

You can contact customer service in 2 ways:

• Send an email to [email protected] – You can also do this by clicking the Message Our Customer Service button on the Contact Us page. 
• Call customer service on  1-866-401-3438 – You can leave a voicemail if you call out of hours. Voicemails will be answered the next day if left during the week or on Monday if left over the weekend.

Best Alternatives

1. Factor – Best for High-Quality Fully Prepared Meals

Unlike BistroMD, Factor’s meals are delivered fresh and never frozen. BistroMD has a set list of meals that don’t rotate, while Factor has a weekly menu. Healthy eating can be challenging, and having enough variety can help with that challenge. We gave Factor a high score in our in-depth review of its menu and service features.

Factor also gives you the option of choosing from multiple plans at the same time. For example, you could get meals from both the Calorie Smart plan and the Keto plan in a single order. All BistroMD meals are calorie-restricted and weight-loss focused, but Factor has much more flexibility around diets. If you’re unsure whether Factor is right for your needs, consult with its dietitians for free before signing up. (BistroMD offers a consultation but only after you’ve signed up.)

Factor’s pricing depends on the number of meals you order each week, with larger orders lowering the per-meal price. The best-value option offers 18 single-serving meals for $123.33 on your first purchase if you use our link.

2. Home Chef – Best for Calorie-Smart and Carb-Smart Meal Kits

If you want to leave BistroMD to cook more, Home Chef might be a good swap. Home Chef doesn’t offer microwavable meals (other than a few prepared lunches) since almost all meals arrive as fresh kits. Meals take an average of 40 minutes to prep, but you can also choose from the Easy Prep section of the menu to see recipes that take 10-25 minutes to prep. Check out our experience ordering from Home Chef and cooking its meal kits.

You can also filter the menu for Calorie-Smart and Carb-Smart recipes. This is a good option if you still want to maintain a calorie-restricted diet like BistroMD offers. However, Home Chef meals aren’t as calorie-restricted as BistroMD’s. The Calorie-Smart filter shows recipes that are 600 or fewer calories, while BistroMD’s meals are all automatically around 300 to 500 calories per serving.

Home Chef’s per-serving prices start at $5.00 when you place the maximum order each week. This is around the same price per serving that BistroMD offers, and you get much more bang for your buck with Home Chef’s plan flexibility, customization options, and recipe variety.

3. Diet-to-Go – Best for Budget-Friendly Weight-Loss Meals

Diet-to-Go is a structured weight-loss meal plan at a lower price point. Its calorie-controlled meals are dietitian-approved and crafted by chefs. This means that meals are nutritionally balanced and it keeps costs down.

Diet-to-Go offers multiple meal plans, including a diabetes-friendly option and a keto-friendly plan for those following a low-carb lifestyle. Every meal is fully prepared and portioned to support weight management. 

There’s no need for any extra planning or grocery shopping. Especially if you opt for 3 meals per day for 7 days a week. Find out more about what’s on the menu in our detailed Diet-to-Go review.

Compared to BistroMD, Diet-to-Go provides a more affordable way to stick to a weight-loss plan. Prices start at $4.60 per serving, with a minimum order of 10 meals per week.

Bonus. Purple Carrot – Best Fully Prepared Plant-Based Recipes

Purple Carrot’s prepared meals are a great alternative to BistroMD’s Vegan plan. Purple Carrot is a 100% plant-based meal delivery service that offers meal kits as well as fully prepared meals. Its microwavable meals only take 2 to 5 minutes to heat and are a good alternative to BistroMD’s prepared vegan offerings. 

If you’re leaving BistroMD because you want to cook more, Purple Carrot’s meal kits are a great next step. All its meals are fresh and veggie-centric and there’s even a range of easy-prep meal kits. There’s a range of low-calorie options, too. Check out our tested experience ordering from and cooking Purple Carrot’s meal kits.

The menu covers breakfast, lunch, and dinner, which is super convenient. You can order up to 12 meal kits per week or 10 prepared meals per week. Prices start at about $11.00 per meal for kits, which is much pricier than BistroMD. What you get for the price is more international cuisine,  more allergy considerations, and tastier plant-based recipes with veggies as star flavors.

Quick Summary of the Best Alternatives to BistroMD

Is it easy to cancel a BistroMD subscription?

Yes, all you have to do is login on the BistroMD website and follow 3 simple steps to complete your order cancelation. 

Are there healthier/cheaper alternatives to BistroMD?

Yes, Factor is a healthier alternative since meals are delivered fresh and never frozen. BistroMD’s meals are delivered having been frozen for an undefined amount of time.

Until when can you cancel a BistroMD subscription?

You must cancel your subscription before Wednesday 5 pm ET the week before your next order will be delivered. You don’t need to contact customer service to confirm your cancelation, but you are welcome to contact customer service if you have any questions about your subscription.

Best BistroMD Alternatives in 2025 — Final Score