Tovala makes it super easy to cancel your subscription directly in the app by pressing a couple of buttons, without having to call customer support.
If you haven't fulfilled your six-week meal commitment though, you’ll need to call and let customer support know, as you’ll be required to pay the full price for the oven. If you’re not looking to keep the oven either, you can ask for a refund for free, but only during the first 100 days.
Whether your reason for canceling is the hefty price of the meals or crowded kitchen counters, there are some great alternatives out there.
My top choice is Home Chef, as it’s more affordable and doesn’t require more than a traditional oven (or a microwave, if that’s your jam). It even has a dedicated range of low-prep meal kits. You can check it out and see the quick recipes for yourself.
If you’re not in a meal commitment, simply follow these steps:
Log into your account on the Tovala app.
Go into your account's settings and go to your Meal Plan.
Select Cancel Subscription. Voila!
You can cancel your Tovala subscription really easily if you’ve finished your compulsory six-week meal commitment in the first six months after purchasing the oven at a discounted price.
Sign in / open Account Settings – Open the app. Sign in to your account and open the Account Settings tab. Go to your Meal Plan.
Click on Cancel Subscription – It’s at the bottom of the page. You can stop orders altogether if you make sure to cancel by Wednesday at 6 p.m. CT the week before your next order is scheduled to be delivered.
Confirm your cancellation – Hit the button to confirm (after selecting a reason from the list, if you’re doing it on an Android). You’ll get a confirmation email shortly after. When you cancel, Tovala will remove you from its active customers list, delete your meal plan details, and stop contacting you.
If you wish to return the oven, there’s a 100-day money-back guarantee. You can send it to Tovala for free and request a refund during this period.
If you haven’t completed your meal commitment and want to cancel your subscription anyway, you’ll need to pay the rest of the oven’s full price. To do this, you’ll need to:
Reach out to Customer Support.
Let them know that you’d like to buy out of your commitment.
You’ll be charged the credit card on file on your account to close your meal plan.
Home Chef is much more affordable than Tovala. The price for a portion starts at $6.99 per serving and you can order up to six recipes for six people weekly, making it super family-friendly.
Known as a meal delivery service with a range of speedy-prep options, it also features prepared meals and oven-ready recipes that you can assemble and throw into the microwave or oven. There are also 15 Minute Meal Kits if you’d like to try your hand at some simple cooking.
The menu features plenty of crowd-pleasing recipes, like the easy oven-ready tacos pictured above. You’ll also find recipes with more premium ingredients and sophisticated flavors.
What’s great about Home Chef is that you can customize the protein in most of the dishes to suit your needs and mood. Find out more about how this works in our dedicated review.
Freshly is great for people who are ultra-busy and want to do as little prep as possible. Its prepared meals are ready to heat and eat in three minutes or less.
The subscription model is super flexible. You can order anywhere from four to 12 single-serve meals per week, and the per-meal price drops the more you order. Prices start at $6.90 per portion, so it’s already cheaper than Tovala.
You can eat the meals as either dinners or lunches, the choice is yours. Almost all of the menu is gluten-free, and other labels on the menu include soy-free and dairy-free. Many of the dishes are high-protein and low in calories, too.
Sunbasket offers both meal kits and a menu of prepared meals that are ready to heat and eat. This Chicken Cacciatore, for example, needs four to five minutes in a microwave, or 20-25 minutes in a conventional oven. In any case, quick as heck.
The single-serve prepared meals are advertised as dinners, but you can eat them as lunches as well. You can choose between 15+ prepared dishes each week, including low-calorie and vegetarian options, as well as high-protein recipes.
You can read more about what fare you can expect from Sunbasket in our detailed review, but here’s a spoiler: it caters to ten different healthy diets – so you’re bound to find something you like.
As well as the meals, you can also order tons of ready-to-eat extras, like egg bites and smoothies.
It can be easy to cancel your Tovala subscription, but you need to finish your meal commitment first or pay the full price for the oven, which can get pretty expensive.
It can also be a hassle to return the oven if you don’t like it, and you need to make sure to do it before the 100-day money-back guarantee expires.
Luckily, there are some better alternatives out there that don’t require any additional purchases – they’re just as quick and healthy, and can be heated in a normal oven or microwave.
Meal Delivery Service
If you’ve completed your meal commitment, you can cancel Tovala directly from the app in three easy steps. Simply log in, go to Account Settings, into Meal Plan, then hit Cancel.
If you haven’t, you’ll need to contact customer service to buy out of your commitment first.
You can try a service with a more flexible subscription, like Freshly. You can order anywhere from 4-12 meals per week, and they come prepared and ready to heat in the microwave in three minutes.
Yes, as Tovala can be pretty expensive – even without the price of the special oven. You can try Home Chef instead, which starts at $6.99 per portion and offers a range of quick meals, including low-carb, low-calorie, and vegetarian dishes. Many of them are oven-ready or already prepared, too.
You need to make sure to cancel until Wednesday at 6 p.m. CT the week before your next order is scheduled to be delivered. Otherwise, you’ll be stuck with your next order, and you’ll have to pay for it as usual.