We rank vendors based on rigorous testing and research, but also take into account your feedback and our commercial agreements with providers. This page contains affiliate links.Advertising DisclosureThis is a user-oriented comparison website, and we need to cover hosting and content costs, as well as make a profit. The costs are covered from referral fees from the vendors we feature. Affiliate link compensation does not affect reviews but might affect listicle pages. On these pages, vendors are ranked based on the reviewer’s examination of the service but also taking into account feedback from users and our commercial agreements with service providers. This website tries to cover important meal, coffee and pet food delivery services but we can’t cover all of the solutions that are out there. Information is believed to be accurate as of the date of each article.
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Author Jessica White
Jessica White Writer
Updated on May 14th, 2024
Fact checked by Emma Vince

How to Cancel Diet-to-Go Subscription 2024: 3 Steps

It’s really easy to cancel your subscription with Diet-to-Go using the account settings, and you won't have to contact customer support. You can do this even if you bought your meal box using a special Diet-to-Go discount.

Perhaps you’ve found it challenging to stick to a particular meal plan, or you’re looking for a more flexible and customizable meal delivery service.

Maybe you’ve been dissatisfied with the taste or quality of the meals, or you simply want to try out a different meal delivery service.

If this sounds like you, I suggest Factor as a better alternative. It offers a wide range of delicious and healthy meal options, with the added benefit of flexibility and customization to meet your dietary preferences and needs.

First, though, you need to cancel your Diet-to-Go subscription – and luckily that’s quick and simple to do!

Jump to see more great alternatives

How to Cancel Your Diet-to-Go Orders – A Quick Guide

  1. Submit your request to cancel Diet-to-Go before the deadline.

  2. Call or email your request to cancel.

  3. State when you want to cancel your plan.

  4. Wait for email confirmation.

  5. Find a new meal delivery service – I recommend Factor, but there are more alternatives below.

Step-By-Step: How to Cancel Diet-to-Go

Canceling your Diet-to-Go subscription is really easy to do. Unfortunately, you can’t do it via your online account. But the good news is, you don’t have to give a reason for your cancelation at all. Plus there aren’t any cancelation fees.

  1. Check the deadline to cancel – Make sure you contact Diet-to-Go before the cut-off date. The deadline for cancelation is Friday 12 noon EST. If you collect meals locally, the deadline is Monday at 12 noon EST.

  1. Call or email to inform Diet-to-Go – Call 800-743-7546 during normal business hours or send an email to [email protected] to confirm your decision and the date you wish to cancel.

Customer service hours screenshot

  1. Wait for an email confirmation – This confirms your action to cancel the plan has been successful, and you’ll no longer be charged for your subscription.

Don’t worry about giving a reason for your cancelation. Simply state what date you want to cancel and confirm via phone call or email. So, even though you can’t cancel on the website or the app, it couldn’t be easier.

Best Alternatives

1. Factor – Best for Healthy Prepared Meals

Factor's Mushroom, Tomato & Goat Cheese Cavatappi

Factor focuses on healthy and fresh food options that don’t arrive frozen. Its Calorie Smart plan ensures that each meal contains less than 550 calories, making it an excellent choice for anyone looking to watch their calorie intake while still enjoying delicious, nutritious meals.

Our reviewer loved the variety of cuisines available. From Asian-inspired dishes to Italian classics and everything in between, there’s something for everyone. The chefs use high-quality ingredients and seasonings to create meals that are both satisfying and flavorful.

The menu changes weekly, so there’s always something new to try. Plus you have the option to order plenty of add-ons, like breakfasts, smoothies, and desserts making it really convenient.

Factor also offers access to a dietitian support team to help customers reach their weight loss goals. Whether you need help with meal planning, portion control, or just general nutritional advice, you can find personalized guidance and support.

Factor's meals are portion-controlled, which helps you stay on track with your calorie and macro goals. This is especially helpful if you’re trying to lose weight or maintain a healthy weight, as it takes the guesswork out of portion sizes.

All the meals are entered into MyFitnessPal, LoseIt, and Carb Manager. Using one of these apps gives you an easy way to track your macros and stick to your healthy eating goals.

It only takes around 3 minutes to heat your meals and have dinner on the table. This makes it less tempting to turn to junk food or grab takeout. Simply pop your meal in the microwave, and you’re good to go.

It’s even easier to cancel Factor if you need to. Simply head to your account page and click on Deactivate My Plan. You need to select a reason, but you won’t have to call to confirm, it’s all easily done online.

Prices for Factor start at $10.49 per serving. You can order a minimum of 6 meals up to 18 per week, and shipping costs $9.99 per order. You can make a great saving with our voucher code: Get $130 off

2. BistroMD – Best for Doctor Approved Diet Meals

BistroMD's Stuffed Grape Leaves with Tomato Sauce

BistroMD offers a good range of programs designed to support your weight loss journey. Whether you're looking to lose weight, maintain your current weight, or just eat healthier, BistroMD has a plan that can help you reach your goals. Meals are all prepared in single servings and just need heating up.

A great feature of BistroMD is its gluten-free menu. This is perfect for people with gluten sensitivities or those who just prefer to avoid gluten in their diet. Keep in mind that other meals aren’t guaranteed allergen free though, so check ingredients or get in contact if you have an allergy before ordering.

Our reviewer was particularly impressed with the generous portion sizes provided by BistroMD. This helps keep you feeling satisfied after your meals so you won't feel hungry between meals.

With over 150 menu choices available, you'll never get bored with your meals. BistroMD's chefs use high-quality ingredients and flavorful seasonings to create meals that are both delicious and healthy.

If you’re vegan, choices used to be more limited than for vegetarian diets. BistroMD has recently launched a vegan menu featuring 15+ vegan meals that are also carb-conscious.

If you want to cancel your BistroMD subscription, you can do it easily online. On your account page, scroll down to the cancelation link. You can enter some feedback here but it’s as easy as clicking on Cancel Program. You have the option to reactivate it on this page too if you change your mind.

Prices start at $8.24 per serving, and shipping is free on your 1st order. Following orders will incur a shipping cost of $19.95 every week. Depending on your preferences and goals, you can choose from a 5- or 7-day weight loss plan. New customers can benefit from using this code to make even more savings: Get 40% Off + Free Shipping on Your First Week.

3. Nutrisystem – Most Affordable Weight Loss Meals 

Nutrisystem's Chicken Parmesan recipe

Nutrisystem is an affordable weight loss meal delivery service, making it a great choice for anyone looking to lose weight without breaking the bank. With more than 130 choices on the menu, there’s a wide variety of delicious meals to choose from, but the specific options vary depending on your plan.

You can choose from a 5- or 7-day plan, depending on your needs and goals. The menu is easy to filter for allergens, ingredients, or meal types, so you can easily find meals that fit your dietary preferences and restrictions. Read our full review for more details.

A great feature of Nutrisystem is the weight loss coaching and the NuMi app that helps keep you on track with your goals. You can track your meals, progress, and even connect with a weight loss coach for additional support and guidance.

Each structured plan delivers 4 weeks worth of food, including snacks, so you don't have to worry about constantly reordering or running out of food. This is a great option for those who want a long-term weight loss plan that they can stick to without interruptions.

You don’t just have to microwave the meals. You can prepare them in the oven, microwave, or skillet. This is good if you don’t have a microwave or just prefer cooking on your stovetop.

To cancel Nutrisystem, you can’t do this online and will need to call. Also, if you try to cancel within the first 15 days, you’ll be charged a fee. To cancel, you need to call customer services and select the appropriate option when prompted. The agent will use your client number (found on your billing documentation) to confirm your decision to cancel.

Prices for Nutrisystem start at $9.64 per day, and you will need to order a minimum of a month’s worth of meals for 5 days a week. Shipping costs are free if you select to auto-renew your order. One-time orders incur a shipping fee of at least $9.99 per shipment. If you sign up, you can save even more with our latest deal – $30 off weight loss plans.

Quick Summary of Best Alternatives to Diet-to-Go

Meal Delivery Service

Starting Price

Special Discount

Dietary Preferences

Our Rating


Factor

$10.49 per serving

Get $130 off

Keto, low calorie, gluten free, high protein

9.6

Read the Full Review


BistroMD

$8.24 per serving

Get 40% Off + Free Shipping on Your First Week

Weight loss, diabetes-friendly, heart healthy

9.2

Read the full review


Nutrisystem

$9.64 per serving

$30 off weight loss plans

Weight-loss, diabetic-friendly, vegetarian

9.1

Read the full review


FAQ

Is it easy to cancel a Diet-to-Go subscription?

To cancel your subscription, you can either call or send an email. Contact Diet-to-Go's customer service team at 800-743-7546 during normal business hours or send an email to [email protected]. Let them know the date you want to cancel and confirm your decision.

Are there healthier alternatives to Diet-to-Go?

Factor is standout alternative that offers fresh, never-frozen nutritious meals. Its recipes include premium ingredients, and it offers a Calorie Smart plan to aid in achieving your health and wellness objectives. Additionally, it provides dietitian support to keep you on track.

Until when can you cancel a subscription?

To cancel a subscription with Diet-to-Go, be aware of the cancelation deadline. You should contact them before the cut-off date to avoid being charged for the next shipment. The deadline for cancelation is on Friday at 12 noon EST. Or, if you’re picking up your meals locally, the deadline is on Monday at 12 noon EST.

Best Diet-to-Go Alternatives in 2024 — Final Score

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We rank vendors based on rigorous testing and research, but also take into account your feedback and our commercial agreements with providers. This page contains affiliate links.Advertising DisclosureThis is a user-oriented comparison website, and we need to cover hosting and content costs, as well as make a profit. The costs are covered from referral fees from the vendors we feature. Affiliate link compensation does not affect reviews but might affect listicle pages. On these pages, vendors are ranked based on the reviewer’s examination of the service but also taking into account feedback from users and our commercial agreements with service providers. This website tries to cover important meal, coffee and pet food delivery services but we can’t cover all of the solutions that are out there. Information is believed to be accurate as of the date of each article.
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