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Written by: Kenaz Filan on Nov 22nd, 2022

How to Cancel Your Medifast Subscription 2023 (3 Easy Steps)

OPTAVIA (formerly Medifast) is popular because it’s worked for so many. But it’s also one of the most difficult diets to stick to. Even with the most popular OPTAVIA plan, I found the meal replacement system to be less than ideal for my lifestyle and taste buds.

Diet-to-Go’s chef-prepared meals looked more appealing than OPTAVIA’s meal replacement powders and bars. BistroMD’s unique freshly cooked and doctor-planned meals also looked more appetizing.

If you’re in the mood for something completely different, HelloFresh provides calorie-smart meal kits with dietitian-approved recipes. Its meal kits let you have fun in the kitchen while still saving you the hassle of meal planning.

                                                                                   Jump to see more alternatives.

How to Cancel your OPTAVIA Subscription – A Quick Guide

To cancel your OPTAVIA Premier membership:

  1. Call OPTAVIA customer services team – Unlike many other meal delivery and diet services, OPTAVIA doesn’t offer automated cancellation through its website or app. You must call the customer services team on 1-800-209-0878.

  2. Make sure you call on timeYou must notify OPTAVIA of any order changes or cancellations no later than 6 pm ET the day before your order processing date.

  3. Wait for a confirmation email – Soon after canceling your account, you should receive a confirmation email to your registered email address.

Step By Step: How to Cancel OPTAVIA

Step 1: On the My Account page, scroll down and select My OPTAVIA Premier from the left-side menu.

Step 2: Click Cancel Premier Membership to proceed.

  • A confirmation window will open letting you know that canceling a Premier membership will result in a loss of the benefits associated with Premier. You can then either click Nevermind to keep your membership or click Cancel Membership to confirm that’s what you want to do.

Step 3: After confirming the cancelation of Premier membership, you’ll be taken back to the Premier Details page. A green banner will let you know your membership was canceled.

  • You should also see that the Edit Premier Schedule and Process Now buttons are grayed out indicating they can't be used.

  • If you return to your My Account page, you’ll find that the Change Next Order Date box is grayed out, and the Cancel Premier Membership link has changed to Reinstate Premier Membership.

Best OPTAVIA Alternatives

1. HelloFresh – Low-Calorie Meal Kits

HelloFresh is just as it sounds – you get dietitian-approved recipes, with fresh, high-quality produce and ingredients, neatly packaged and shipped to your door.

This is America’s #1 meal kit thanks to the quality of its ingredients, the carefully designed cooking instructions, and the customer support. My colleague goes into more detail about the benefits of this service in her expert HelloFresh review.

The Calorie-Smart meal plan offers meals that are up to 650 calories each. You can enjoy cooking healthy meals, without counting calories or poring over weight loss and recipe blogs first.

2. Diet-to-Go – Delicious Chef-Prepared Meals

Diet-to-Go makes much of its award-winning menu – and it’s no wonder!

Find all the recipes you love, carefully designed by in-house dietitians to maximize nutrition while minimizing calories. If you’d like to learn more about this meal delivery service for weight loss, check out our in-depth Diet-to-Go Review.

Diet-to-Go provides the usual coaching and community aspect that’s typical in a weight loss program. You can even do a preorder consultation to make sure you’re picking the right meals for your dietary needs and weight loss goals.

What’s most unique about Diet-to-Go is its Keto Carb30 meal plan. This is a great combination to achieve real results.

3. BistroMD – Physician-Designed Weight Loss Program

BistroMD is all about combining bistro-worthy food with metabolic science. You can learn more about how it works in this dedicated BistroMD review.

BistroMD meals are planned by a doctor and a team of dietitians, and then cooked by professional chefs. BistroMD also offers dedicated meal plans for diabetes, gluten free, and even menopause. There’s also an EATS (Essential and Tasty Snacks) program which offers supplemental low-calorie treats to tide you through the day.

All BistroMD meals are made with healthy ingredients and arrive ready to heat up and enjoy. There are about 150 meals to choose from, covering breakfast, lunch, and dinner. Order meals for five or even all seven days of the week so you don’t have to worry about cooking at all.

Bottom Line

OPTAVIA isn’t for everyone. But then again, neither is any meal delivery service – especially when it comes to something as personal as losing weight.

My advice: keep trying to find a service that works for you. Thanks to the absolute explosion of the diet meal delivery service industry, you’re very likely to find one that works for your needs, tastes, and lifestyle.

Here’s a Quick Summary of Best Alternatives to OPTAVIA:


Is it easy to cancel an OPTAVIA subscription?

It’s not so easy to cancel an OPTAVIA subscription. You can’t cancel through the OPTAVIA app or on its website, instead, you’ll have to call to speak to a customer service representative.

Check out my how to cancel OPTAVIA guide for the full breakdown of how it’s done.

Are there cheaper alternatives to OPTAVIA?

While OPTAVIA is one of the cheaper diet meal delivery services on the market, Nutrisystem offers a 30-day diet plan with meals and snacks for a similar price.

What’s the cutoff for canceling an OPTAVIA order?

To cancel an OPTAVIA order, you must contact customer services by phone no later than 6 pm ET on the day before your order processing date.

If you’re in the market for a more flexible low-calorie meal delivery service, check out my list of top alternatives to OPTAVIA above.

About The Author

Kenaz Filan
Contributing Writer, Delivery Rank
Based in New Jersey, Kenaz has decades of experience writing on many subjects and sampling the many cuisines his neighborhood has to offer. Working from home, Kenaz is writing a book between reviewing meal delivery services and raising a family.
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