Vinesse offers a wide selection of quality wines for enthusiasts to enjoy. However, there may come a time when you feel inclined to explore other options. Luckily, canceling your Vinesse membership is a straightforward process that can be easily accomplished.
I’ll guide you through the process for a smooth and hassle-free transition. And as a bonus, I’ll even offer 3 excellent alternatives you may want to consider once your Vinesse membership is over.
In my opinion, Firstleaf stands out as an exceptional alternative to Vinesse. This is partly due to Firstleaf’s extensive wine list and affordable prices, but also due to the abundance of education materials available for new wine drinkers.
Overall, each of the 3 Vinesse alternatives provides its own unique advantages and could be the perfect fit for your personal preferences. So, take some time to check them out!
Open the Vinesse website. Look for the contact information.
Contact a Vinesse agent. Place a call with the customer service team or via LiveChat.
Submit a cancelation request. Once you get in touch with an agent, tell them you want to cancel your subscription
Wait for the confirmation email.
Find a new wine delivery service. Firstleaf has a diverse and extensive wine list that may be a better fit for your tastes.
All Vinesse members have access to order history and subscription status in their online account. However, to submit a cancelation request, you have to get in touch with a customer support representative via phone, LiveChat, or email.
To get in contact with a Vinesse representative, make sure to reach out during working hours. For toll-free calls, the team is available between 7:00 am and 4:00 pm Pacific Standard Time, Monday to Friday. LiveChat agents are available between 8:00 am and 4:00 pm PST, Monday to Friday.
If you can’t reach out during working hours, you can send an email with your request. There’s also the option to leave your email address in LiveChat, and a Vinesse representative will get back to you as soon as possible. However, keep in mind that these requests may be processed at a slower pace (usually 24h).
Without further ado, here is the step-by-step Vinesse cancelation process:
Find the contact information – Open the Vinesse website and go to the footer of the page. There, you’ll find the contact information for phone and email on the left and the LiveChat feature on the right.
Choose the best method of contact – If you choose phone or LiveChat, make sure to reach out during working hours. Otherwise, email would be the best contact method. There is also an FAQ section, but it’s not that well-developed.
Submit your cancelation request – Once you get in touch with an agent, ask to cancel your membership. The Vinesse representative will ask about your account ID and a few additional questions trying to understand why you want to leave.
Wait for the cancelation confirmation – You should receive a confirmation of the cancelation of your membership via email within 24 to 48h of your conversation with a Vinesse representative.
Keep the confirmation safe – While I don’t know of any problems, it’s still best to store your cancelation confirmation in a safe place (in case you ever need to prove you’ve got it).
Lastly, keep in mind that Vinesse doesn’t offer the option to cancel an active order. Once you submit an order or a wine club shipment is created, it cannot be canceled. So, if you have an active order, it’s best to wait until it reaches your doorstep and then ask for a termination of your membership.
Firstleaf is the perfect starting point if you’re looking for a more diverse wine experience. While both companies offer a diverse wine list, Firstleaf’s is more extensive, with 1,000+ award-winning wines from famous regions around the world.
What sets Firstleaf apart is its dedication to understanding your preferences. While Vinesse will also ask a few questions, Firstleaf’s quiz is more advanced and focuses more on your taste preferences. This way, the algorithm comes up with more accurate recommendations.
Firstleaf also goes the extra mile in providing educational materials. First, the company includes notes and food pairing tips with each box of wine (a feature shared by Vinesse). Second, the Wine School section on the Firstleaf website features a wide range of articles on how to choose the perfect wine and enhance your knowledge on the topic.
Firstleaf offers a unique collection of varietals that aren’t easily available in traditional stores. The company features labels from regions like Swartland in South Africa or Valencia, Spain. You can read more about this in my colleague’s impressive Firstleaf review.
Both Firstleaf and Vinesse allow you to rate the wines that land in your boxes. However, unlike Vinesse's "would buy it again" system, Firstleaf utilizes a thumbs-up or thumbs-down rating system. I think both systems are helpful, but Firstleaf’s seems simpler.
I like that both companies let you purchase individual bottles or pre-designed bundles. Vinesse offers 24 bundles (called Wine Samplers) of 12 bottles per box, and Firstleaf features 6 bundles that include between 3 and 15 bottles per box.
You’ll also find special labels on each wine list. Vinesse’s are called Exclusives, and Firstleaf has a Fine Wine Collection. These wines are usually a bit pricier and are the best of the best offered by each company.
In terms of pricing, Firstleaf is more affordable – members get 30% off the retail price. Prices start a $7.49 per bottle, and you can order 6 or more bottles per month.
Firstleaf often runs discounts and promotions. When this is the case, the price can be even lower. The current offer is Get $100 off your first 3 boxes.
Naked Wines boasts a collection of 660+ wines sourced from various regions worldwide. This alone puts it way ahead of Vinesse’s 100+ wine varieties collection. But Naked Wines also stands out by creating a medium where wine lovers can connect with their favorite winemakers.
Naked Wines is always looking for new labels and winemakers to add to the selection. And since the company supports small award-winning winemakers who focus on quality more than quantity, you’ll have access to some pretty impressive labels that are not available in regular stores.
Naked Wines and Vinesse have a similar wine recommendation system. For your first order, you get a case of some of the most popular red, white, or mixed wines. Once you receive the case and taste the wines, you can rate each bottle so the algorithm learns your preferences. You can also add more individual bottles to your order.
Unlike Vinesse, with Naked Wines, you pay a fixed monthly fee. At the time of this writing, the fee is $40 per month, and you pay it for as long as you are a member (or an Angel, as Naked Wines like to call its subscribers). You can learn more about what it means to be an Angel from my colleague’s great review of Naked Wines.
Your monthly fee goes to support independent winemakers, and you get more flexibility. Besides getting unique wines with up to 60% off market prices, you also have the freedom to schedule your orders whenever you want. This way, if you’re pantry is full, you can pause deliveries for a few months.
Prices start at $7.99 per bottle, which is better than Vinesse can offer. Plus, the shipping is included, and there are all sorts of discounts that may bring the price per bottle even lower (especially as a newcomer).
Bright Cellars offers a wide selection of wines from vineyards around the world. To make sure only high-quality wines make it into your boxes, the company has a team of in-house sommeliers who are in charge of sampling and selecting the labels.
Bright Cellars’ offer includes labels from all around the world, including lesser-known regions. This is a bit different from Vinesse’s list, which is more geared toward exclusive wines produced by winemakers in its network. Still, Bright Cellars’ list does not disappoint, and you can enjoy labels from Portugal, Spain, or South America.
The main idea behind Bright Cellars is that finding wine you love shouldn’t be difficult. Therefore, the company is pushing back on traditional wine culture in an attempt to make it easy for everyone, regardless of taste and experience, to find the right wine.
I like that each bottle of wine you receive comes with an elegant wine card. These cards include information on the wine’s origin and flavors, plus food pairings. Vinesse also includes wine cards inside each box, but Bright Cellars’ are cuter, and the design is more appealing.
Bright Cellars also takes personalized recommendations more seriously than Vinesse. The initial quiz includes a series of questions on your taste and overall wine preferences to make sure you get only the best wines in your box. This also makes choosing wines as a beginner less confusing.
The minimum order for both services is 6 bottles, and the deliveries happen monthly. You can also purchase wine outside of your subscription, but according to my colleague’s review, Bright Cellars only offers bundles (no individual bottles).
This may be a bit of a bummer, but the company makes up for it with several margaritas bundles. As a member, you pay up to 20% off the retail value, starting at $10.00 per bottle.
Wine Delivery Service
$7.49 per bottle
Red, White, Rosé, Sparkling, Keto-friendly, Eco-friendly
$7.99 per bottle
Dessert & Fortified, Red, Rosé, Sparkling, White, Sweet, Organic, Vegan
$10.00 per bottle
Red, White, Rosé,
Yes, but you do have to get in touch with the customer support team. The good news is that all Vinesse representatives are friendly and helpful, so there shouldn’t be any communication issues.
Vinesse features exclusive labels from respectable individual winemakers. However, if you’re looking for organic or vegan labels, then Naked Wines may be a better service.
You can cancel your Vinesse membership at any time. However, if you already have an order in processing, your cancelation will come into effect after the box has reached your doorstep. Vinesse doesn’t accept returns once the order is considered active.